We pride ourselves in this matter as we know first hand how it feels to be talked down to, or even when someone starts talking way too technical to try and confuse you.
That is not how we operate. We keep things simple and explain things simply. When you need answers we give you what you need because we know everyone deserves good customer service without all the extra excuses.
We pride ourselves on getting things done right the first time. Our service call average is 1.1 trips per incident. Next to our competitors who are closer to 3 trips per incident.
There’s a reason for this. Most companies become too big and do not know how to stay organized. We made sure that we tackled this issue early on in our company and put steps in place to make sure all of our office and field techs are well prepared with all the information they need. Communication is Key!
We will keep your website's software up to date, including your content management system (CMS), plugins, and themes. This will help to protect your website from security vulnerabilities and ensure that it is compatible with the latest browsers.
We will scan your website for security vulnerabilities on a regular basis. If we find any vulnerabilities, we will notify you and work with you to fix them.
We will optimize your website's performance to make it load faster and more efficiently. This will improve the user experience and help to boost your search engine ranking.
We will update your website's content on a regular basis, including blog posts, product pages, and news articles. This will help to keep your website fresh and relevant.
We are available 24/7 to provide technical support for your website. If you have any problems, we will be there to help you fix them quickly and efficiently.
